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In your language

We aim to provide information to our customers in a format or language that is easy to read and understand.

Please contact Customer Services on 0300 500 6262 if:

You require any information or publication in large print format, Braille or on audio tape.

You have any difficulty in understanding the information on this website or if English is not your first language. 

 We will do our best to obtain a translation of the information you require in the language of your choice.
We also work in partnership with Language Line, a leading provider of telephone interpreting and translation services, to enable us to communicate effectively with residents and applicants who speak languages other than English. Language Line offers immediate, round-the-clock access to professional interpreters speaking over 100 different languages.